1. Overview

Welcome to wallnohookly (“we”, “our”, or “us”). These Payment Terms govern the processing of transactions made via our website located at www.wallnohookly.com. By placing an order, you agree to comply with and be bound by these terms.

2. Accepted Payment Methods

We support a variety of payment methods to facilitate a smooth checkout experience. Customers may complete transactions using:

• Visa
• Mastercard
• American Express
• Apple Pay
• Google Pay
• Supported digital wallets

3. Payment Processing

Transactions on our website are processed via Stripe. Customers are not required to hold or register a Stripe account to complete a purchase.

Stripe regularly monitors transactions and assesses risk parameters to detect and prevent irregular or unauthorised activities, protecting the integrity of the payment process.

4. Billing Descriptor

When a transaction is successfully completed, the charge will appear on your card or bank statement under the billing descriptor associated with our brand name: wallnohookly.

5. Order Fulfillment & Shipping

Following the successful completion of your payment, order processing and dispatch will be handled in accordance with our dedicated Shipping Policy available on our website.

6. Data Protection & Privacy

We are committed to safeguarding customer data in accordance with European data protection regulations.

• Cookies: Non-essential cookies are only activated and utilised after you explicitly click the “Accept” button on our cookie banner.
• Privacy Policy: For detailed information regarding how personal information is collected, stored, and processed, please refer to our Privacy Policy page.

7. Customer Support

For any inquiries regarding your transaction, you may contact us via email at:

• Email: shelf@wallnohookly.com
• Response Time: We aim to respond to all inquiries within 24 to 48 hours.